STORE POLICY

Hi ! Please read all policies carefully.

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TERMS & CONDITIONS 

By proceeding to check out you verify that you have read and accepted our terms and conditions as stated in our STORE POLICIES.
No design shall be imitated or used for resell, contact us for details for our Resell policies.

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Privacy policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

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Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Business Transfers
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that bluecardinalphotography.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

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Trial policy

If you have a problem deciding on which size is suitable for you, Soul Curry Store is offering a trial* of the products(wearable) for up to two sizes only.
Please Note:
*Only two sizes can be ordered for trial per order.
*If product or it's tag is damaged, the buyer has to pay for the solid tee provided.
*Trial products will be taken back on the next day of delivery.
*Order will be processed once the trial products Return To Origin. If any damage, the payment for the same would be escalated.
*The complete order must be placed and paid for by the buyer.
*Extra delivery charges incur as per location of customer and would be void of any ongoing offers related to delivery price exemptions.
*The tees for trial would be of the size the buyer (you) opt for, without any design print and can be of a random color which is available.
*Kindly follow all Covid precautions while doing the trial, i.e, Santise the parcel on delivery, wash your hands and then wear the tee(s), and carefully pack them back in the given packaging. Secure with tape or thread, so as to avoid damage in transit. Kindly sanitise after trial and keep safe distance and wear a mask while returning the parcel.
*SoulCurry Store Trial products are sanitised and content is isolated before they reach you.
*On placing a trial request, you agree with the above conditions and confirm as read and understood.
*For any other grievances, kindly write to us on officialsoulcurry@gmail.com or Contact us

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Return policy

----FOR WEARABLE ITEMS, TEEs----
EXCHANGE/RETURN POLICY 

ALL of our products are made-to-order and we do not hold inventory or stock.

For grievances

If you are unhappy with the items that you have received, please contact customer service FIRST by sending an email to officialsoulcurry@gmail.com. 
Merchandise returned to us, without contacting customer service will not be processed correctly.

Returns/Exchanges

As a print on demand company, we do not hold regular printed inventory.  We cannot currently offer exchanges for sizing issues.
Please BE SURE TO CONSULT THE SIZING GUIDE Before you order! 
Alternatively, you can opt for our "Trial Policy" and proceed.

Refunds (if applicable)

Soul Curry Store gives refunds as store credits only.

You can use your store credits to purchase any other item/s from our store. You will be given store credits in exchange for any item that is damaged or has missing parts upon delivery.

You will also be given store credits, equivalent to half the amount you paid, if we made a mistake and you declined our offer to send you the correct item.
Damage and or missing products will require proof in the form of video capturing the tearing or cutting open of packaging.

Cancellations

Please place your order carefully. You must contact officialsoulcurry@gmail.com as quickly as possible should you wish to cancel your order. 
Our support staff will try to intercept the order before it goes into production, once it hits the production floor there is no way to cancel the order. 
This is a very small window to cancel an order typically within 2-3 hours, so let us know right away!

Shipping

We do our best to ship your order within 3-5 business days from the day your order was placed. The shipping fee will be included in your order confirmation. Shipping fee is non-refundable and it will be deducted from the cost of refunded store credits, if you are eligible to receive

Shipping and Delivery

At this time, Soul Curry Store ships to any location in India with an address. 
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier and appropriate tracking number issued for the package.

Team Soul Curry Store will do it's best to help resolve any issues, and achieve total customer satisfaction.

 Return/Exchange FAQ

    1. I got the wrong shirt. How can I get my correct order?
Please contact Customer Service at officialsoulcurry@gmail.com. We will ask you to take a picture of what you have received for verification purposes. If we made the mistake, we will go ahead and send you your correct order.

    2. I received a defective or damaged product. What do I do?
Please contact Customer Service at officialsoulcurry@gmail.com . 

We will ask you to take a picture of what you have received for verification purposes. 
If we made the mistake, we will go ahead and send you your correct order.

Web Hosting by Wix.
Soul Curry Store website is made using Wix.com as our hosting provider. All policies declared by Wix.com for Business integrations, therby, apply to Soul Curry Store too. 

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By E-mail:officialsoulcurry@gmail.com
By Phone: 70219 06098

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Contact us

Business Name: Soul Curry Store
Email: officialsoulcurry@gmail.com
Phone: +91 70219 06098
Street address: Soul Curry Store, Juinagar Sanpada, Navi Mumbai 400 705.
Country: India
State/region: Maharashtra
City: Thane
ZIP/postal code: 400 705

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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